Terms and Policies
SchoolSupplyGiant.com offers Standard Ground, 3 Day, and Overnight shipping, where available. Depending on the shipping method you select, and the availability of the items, delivery time will vary. Our Support Team processes orders every business day and typically ship within 24-48 business hours of payment. If you select Flat Rate or Free Shipping as your preferred shipping method, please allow 5-10 business days for delivery. Due to the fact that we use FedEx for shipping, we are unable to ship packages to PO boxes. As a result, all orders placed must have a physical address in order to be delivered.
We are dedicated to getting your orders to you as fast as possible. In order to achieve a quick turnaround we will often ship directly from the manufacturer. As a result, if you order more than one item there is a possibility that your order could be shipped from multiple locations. The majority of orders with multiple items should arrive on time. However, due to different transit times from each location, please allow an extra day or two for all of your items to arrive.
Shipping charges do not include customs fees, duties and/or taxes. These charges are dictated and enforced by the customer’s respective Government and must be paid separately by the customer.
IMPORTANT: ORDERS ARE PROCESSED EVERY BUSINESS DAY. EXPEDITED SHIPPING ORDERS MUST BE RECEIVED BY 10:30 A.M. CST IN ORDER TO LEAVE OUR FACILITY THE SAME DAY THE ORDER IS PLACED.
Orders received after 10:30 a.m. CST will ship the next business day. A shipping confirmation email will be sent the day after your order ships and will include your tracking number(s).
3 Day Shipping orders will be delivered 3 business days after the order is shipped. For example, if your order is placed before 10:30am CST Monday it will be delivered by the end of the business day Thursday.
Overnight Shipping is only available by phone, and cannot always be accommodated. If overnight shipping is possible, and the order is placed before 10:30am CST, the order will be delivered the following business day after the order ships. For example, if your order is placed before 10:30am CST on Monday, your order would arrive on or before 6pm local time on Tuesday. Saturday Delivery and Priority Overnight may be available upon request for an additional fee and only where available.
We reserve the right to alter and amend any portion of the Shipping Policy. Any changes made will be communicated to our customers in as thorough a manner as possible. Any changes made to our policy will only affect orders placed on or after the date of policy publication, it will not be enforced retroactively.