Contact SchoolSupplyGiant

Customer Service

SchoolSupplyGiant.com's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Our customers range from teachers and parents, to educational institutions of all sizes, to charities that help teachers and parents get the school supplies necessary for a quality education. We take immense pride in the products we sell, because we understand the critical value of education, and make every effort to ensure that your experience is as pleasant as possible.

Please feel free to drop us a line to share your thoughts on the site, our products, and our service - all comments welcomed!

Satisfaction Guarantee

Our service goal is simple: providing you with the absolute best service in the industry. This means when you call during our hours of operation, you’ll speak with a live, dedicated person. When you engage in our Live Chat, you’ll speak with someone who knows our products inside and out. When you email us, you’ll get a reply by the end of the day. When you place an order, we’ll keep you informed via email and/or phone every step of the way. While we make every effort to process your order quickly and accurately, occasionally, even we make mistakes. Our philosophy isn’t “Be perfect 100% of the time”, but instead “Be there and accountable 100% of the time”. Because it’s not about being perfect, it’s about being there and taking responsibility if something goes wrong. Whether it’s giving you a shipping credit, rushing new product out to you, or offering a discount on your order, we’re always happy to make things right. Your satisfaction is our guarantee, 100% of the time.

Contact Us

SchoolSupplyGiant.com
8111 St. Louis Ave
Unit 1-D Skokie, IL 60076
Phone and Fax: 800.516.3214
Email: support@schoolsupplygiant.com